F A Q s

Shipping
Where do you ship to?>
Online orders can only be shipped within the lower 48 states.We do not ship overseas from the US. We do not ship to US Territories and APO or FPO military address neither at this time.
Do you offer delivery?>
Yes, we offer local delivery in certain areas in Texas. Delivery costs will be variable. We run discounts and promotions all year, so stay tuned for exclusive deals.
How long will it take to get my order?>
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Delivery details will be provided in your confirmation email.
What shipping carriers do you use?>
We use all major carriers, and local courier partners.
Product
Can I return my product?>
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just call your sales rep or email us directly and we’ll take you through the process.
What if I receive a damaged or defective product?>
If you should have any complaints regarding wrong, damaged or missing items, please contact us by email at support@venuscabinetry.com.
Orders
Can I change or cancel my order?>
If you want to change or cancel your order, please contact us. However, we cannot change or cancel your order once your order have been shipped.
Prices
What is your Price Match Guarantee>
We'll match the product prices of online and local competitors for available products (excludes clearance, refurbished and open-box items). Services are not eligible for price matching. You can request a price match by contacting our customer specialist.
Payment
What is your Price Match Guarantee>
We accept the following credit cards: Visa, MasterCard, American Express, Discover and Diners Club. We will accept PayPal and Venmo soon.The amount will be deducted from your account when the purchased item(s) leaves our stock.

Any question?

If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.
Customer support
(713) 983-8282
Send a message
support@venuscabinetry.com

  • Well-stocked & fast delivery

    Orders are usually ready for shipment or pick-up in 24 hrs.

  • Satisfied or refunded

    Full refund for unused & unassembled items returned in 14 days

  • Secure payments

    Payment is processed securely on the industry-leading Stripe Platform

  • Contact us

    Need to contact us? Just call us or send us an online meesage.Link