Houston, Texas

- Assists our website customers with appropriate product selection and closes as many opportunities as possible.
- Handles chat, e-mail or phone requests from customers with professional and pleasant sales etiquette and courtesy.
- Assist customers in making buying decisions by guiding customers through the website and order process effectively.
- Ability to assist customers via inbound and outbound phone calls.
- Proactively contact customers as needed to complete orders.
- Work cross-functionally to ensure timely delivery and accuracy of orders placed.
- Ensure accuracy of notes recorded in systems to ensure customer excellence.
- Process sales orders accurately and return efficiently.
- Ensure that customers understand product information and can provide additional information to customers as needed.
- Must be able to self-manage time as efficiently as possible to maximize opportunities.
- Exceptional organizational and follow-up skills.
- Ability to speak, read and write proficiently in English (Bi-lingual Spanish is a plus).
- Basic computer proficiency, particularly with Microsoft applications as well as web-based applications.
- Flexibility to work at least one weekend as business needs arise.

- Overseeing receiving, inventory, and distribution operations

- Overseeing receiving, inventory, and distribution operations